Lobel Financial
Reviews and Complaints
Short Review on August&nbs-04:00;09,&nbs-04:00;2016
Just Outright Poor Poor Customer Service
- Suck
Lobel Financial - Customer Care Review from Bellflower, California
They are crooks And do anything to get money the people that answer the phone are rude no customer service and should all be fired I have recorded the conversation
Lobel Financial Customer Care Review
Lobel Financial - Customer Care Review from Woodland, California
Lobel Financial - Auto Loan Review from Sacramento, California
This place is disgusting....repoed my car for one late payment and now they say i cant get my car back unless i pay the entire loan off. I cant even get info or make a payment unless its mon thru fri 8-5. What a joke
Lobel Financial Auto Loan Review from Tacoma, Washington
Lobel car company is harassing me. First once I switched insurance and no matter how many time insurance fax, call, & emails the car company (insurance recorded everytime), witch is over a hand full of times.
The car company still keeps calling me morning/work hours (even after I told them not to call when at work) and night EVERY DAY (to me and my husband) to collect insurance $ and says I have no insurance, no matter how many times I say insurance called/emailed/mailed/and faxed it. I even went as far as to three way insurance and car to make sure they have spoke. This still has not stopped the harassing calls. I asked them to send me something to state why they keep calling and they refuse.
I left 2 messages for the manager (they wont let me speak to her) and she wont return my call.
I have tried everything and now, yes it gets worse. They are posting to my credit sati g im 30 days late on a car payment which i wasnt and i even have bank records to prove it. The bank had to file a dispute and even then they still posting I'm 30 days late on payment and manager won't call me and no one will let me speak to her or anyone higher up.
This is effecting my credit and work for a dept I never was late or owe on. I have tried everything what can I do or who can help me?
Lobel Financial - Customer Care Review from Groveland, California
Lobel financial and I have not resolved our matter. As a matter of fact they broke another law by not notifying me when and where the auction for my car was.
I have been in contact with different government agencies. This is going all the way up to Washington.
We will see what the outcome of this situation will be. I have gotten a different car, but I am not going to seat back and let them screw me over like they have with many people in the past.
I love how people are calling me a deadbeat when you guys don't even know what the heck is going on. But let me give u guys a little update.
Lobel financial did repo my car illegally. I have a government agency helping me and I do have a attorney. They have been sued for this in the past.
let me remind you of one thing......I Did HAVE MY MONEY IN HAND AND THE REPO COMPANY COULDN'T TAKE IT BECAUSE LOBEL SENT THE WRONG PAPERWORK! And I DID try to make a payment next morning and they REFUSED.
Some people are making it sound like I have missed my payment on purpose. No!
Sometimes things happen in life that is out of your control. I am not a deadbeat.
I am a supervisor where I work. I work full time. But like I said something's happen in life that is out of your control and sets u back a little. But I kept my head up.
This situation with my car will pass just like other situations. I didn't write this about lobel for sympathy or to be called names and yes their are alot of deadbeats out there but I am NOT one of them. I wrote what happened to me for people to be ware. Have any of you went on different websites and seen all the negative reviews?
And to let some of you know..... they are NOT BBB accredited or at consumer affairs.
Don't trust them
- Never had a good experirnce communicating lobel customer service
- Are crooks
Lobel Financial Auto Loan Review
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Verified Reviewer | Mountain View, CaliforniaShort Review on May&nbs-04:00;20,&nbs-04:00;2016
Lobel Financial Auto Loan Review
Lobel Financial Auto Loan Review from La Habra, California
Never again will I or anyone I know do business with Lobel Financial. Their attorney has the same name and our in the business off suing families for as much as they can get.
They have no intentions of resolving or negotiating. They are out gor blood! My vehicle was repoed after being late one payment. I gave them the keys and they sold the vehicle.
After selling the vehicle the principal balance due was $500. They added their admin fees exceeding $1100. I tried to agree to pay the $500 and they wony have it. So 3-4 years later they are garnishing our wages for $2300.
Try to ask for documents and settle for a lower amount they dont answer , they don't care. How can they do this?
Lobel Financial Customer Care Review
Lobel Financial Auto Loan Review from Wichita Falls, Texas
I was denied an auto loan from them. Then afterwards got a call saying the vehicle was my obligation to pay.
I dont have the vehicle, havent had possession of the vehicle. Its still for sale at the dealership. They reported that it was an involuntary repossession less than a month after they claim the loan was approved. I have a letter from when they denied the loan.
Why would they repo a vehicle that never even had a payment due?
I think they made a big mistake and want me to pay for it instead of fixing it. Ive been told the money "funded" to the dealership was returned to Lobel and the contract was voided, but my credit report says otherwise.
- Never had a good experirnce communicating lobel customer service
- You get a diferent answer to the same question every time
- I was hung up on multiple times
- Do not honor their word
Lobel Financial Auto Loan Review from Rialto, California
Lobel in my opinion at the tim of my car loan was fantastic, the staff members were great; howevet, that has now changed. As a customer, I NEVER missed a payment NEVER late until my last payoff due to my having to pay $300 for Eloquis meds following a stroke.
I called to inform the company that my last payment would be posponed (I am on fixed income) until now, April. Lobel refuses to adjust the intrest on my payoff in the amount of $34. The amount of $34 for me finacially means cutting back on heart medication, and the managers claimed although my account was impecable, they wiuld not make any adjustment.
The Lobel brothers should be ashamed for treating excellent customer badly. The last manager G in Anahiem today was RUDE for no reason and far from helpful.
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Of course they want their money, you agreed to pay it back! Where do you serial deadbeats come up with this *** idea that making payments on time is optional?
Where in your contract does it say they are there to "help" you? The word "help" to you serial deadbeats means you want to make your payments when you want to and if you want to.
They have thousands of customers who have ZERO problems with them because they pay their bills on time! The only complainers are you sorry serial deadbeats!!!