Anonymous
map-marker Oakland, California

Short Review on August&nbs-04:00;09,&nbs-04:00;2016

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I just got a letter saying i dont have insurance which i do been having this problem all the time
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Anonymous

Just Outright Poor Poor Customer Service

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If you are one day late on payment they call you at least 100 times a day they report you to the credit bureau if you are one day late they don't give you the ten-day grace period. Their customer service is lousy they think they are better than anyone else very rude. I will never ever refer no one to them they are very in human. Call your job all daylong and your cell phone all day and at night up to 8:00 pm even on Sunday they call from sun up until sun down very very disrespectful ans inconsiderate of others privacy.
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Cons:
  • Suck
Reason of review:
Poor customer service
Anonymous
map-marker Bellflower, California

Lobel Financial - Customer Care Review from Bellflower, California

They are crooks And do anything to get money the people that answer the phone are rude no customer service and should all be fired I have recorded the conversation

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Reason of review:
Poor customer service
1 comment
Guest

Of course they want their money, you agreed to pay it back! Where do you serial deadbeats come up with this *** idea that making payments on time is optional?

Where in your contract does it say they are there to "help" you? The word "help" to you serial deadbeats means you want to make your payments when you want to and if you want to.

They have thousands of customers who have ZERO problems with them because they pay their bills on time! The only complainers are you sorry serial deadbeats!!!

Anonymous
map-marker Ramona, California

Lobel Financial Customer Care Review

I have had many of the same problems alot of you have had.Them bugging about insurance,trying to repo my vehicle,strangers lurking around my house,rude employees lots of harassment.Im ready to put harassment suit on them.
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Reason of review:
Poor customer service
Anonymous
map-marker Woodland, California

Lobel Financial - Customer Care Review from Woodland, California

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I recently had an issue with my car loan and was receiving wrong information for about a month. Maggie from the Ontario office stepped in and fixed the situation. She was so pleasant and professional. I appreciate you Maggie!!! Thank you!!
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Reason of review:
Good customer service
1 comment
Guest

I was carjacked my car was towed and they went picked it up from the tow yard towed it somewhere else I pay them all the fees and they still have not returned my car I was never late on my payment and then they tell me that they're going to keep my car and auction It Off after I paid them in ful

Anonymous
map-marker Sacramento, California

Lobel Financial - Auto Loan Review from Sacramento, California

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This place is disgusting....repoed my car for one late payment and now they say i cant get my car back unless i pay the entire loan off. I cant even get info or make a payment unless its mon thru fri 8-5. What a joke

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Reason of review:
Problems with payment
4 comments
Guest

Lobel financial is Bad i absolutely hate this place and recommend nobody to take any loans from them.

Guest

The ONLY reason you are being financed by this subprime deadbeat lender is because of YOUR credit reputation which YOU developed by NOT paying on time. Here we are today and guess what?

It is YOU who continues as a serial deadbeat by not paying them on time either.

If you don't want a repo, you make your payments on time. What is truly disgusting here is a serial deadbeat crying and whining about a repo THEY caused!

Guest
reply icon Replying to comment of Guest-1184607

*** 'Anonymous" strikes again!!!!

Guest
reply icon Replying to comment of Guest-1184607

Idiot!

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Brazos Czn
map-marker Tacoma, Washington

Lobel Financial Auto Loan Review from Tacoma, Washington

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Lobel car company is harassing me. First once I switched insurance and no matter how many time insurance fax, call, & emails the car company (insurance recorded everytime), witch is over a hand full of times.

The car company still keeps calling me morning/work hours (even after I told them not to call when at work) and night EVERY DAY (to me and my husband) to collect insurance $ and says I have no insurance, no matter how many times I say insurance called/emailed/mailed/and faxed it. I even went as far as to three way insurance and car to make sure they have spoke. This still has not stopped the harassing calls. I asked them to send me something to state why they keep calling and they refuse.

I left 2 messages for the manager (they wont let me speak to her) and she wont return my call.

I have tried everything and now, yes it gets worse. They are posting to my credit sati g im 30 days late on a car payment which i wasnt and i even have bank records to prove it. The bank had to file a dispute and even then they still posting I'm 30 days late on payment and manager won't call me and no one will let me speak to her or anyone higher up.

This is effecting my credit and work for a dept I never was late or owe on. I have tried everything what can I do or who can help me?

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Reason of review:
Poor customer service
Gaelen Wyp
map-marker Groveland, California

Lobel Financial - Customer Care Review from Groveland, California

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Updated by user Jun 29, 2016

Lobel financial and I have not resolved our matter. As a matter of fact they broke another law by not notifying me when and where the auction for my car was.

I have been in contact with different government agencies. This is going all the way up to Washington.

We will see what the outcome of this situation will be. I have gotten a different car, but I am not going to seat back and let them screw me over like they have with many people in the past.

Updated by user Jun 04, 2016

I love how people are calling me a deadbeat when you guys don't even know what the heck is going on. But let me give u guys a little update.

Lobel financial did repo my car illegally. I have a government agency helping me and I do have a attorney. They have been sued for this in the past.

let me remind you of one thing......I Did HAVE MY MONEY IN HAND AND THE REPO COMPANY COULDN'T TAKE IT BECAUSE LOBEL SENT THE WRONG PAPERWORK! And I DID try to make a payment next morning and they REFUSED.

Some people are making it sound like I have missed my payment on purpose. No!

Sometimes things happen in life that is out of your control. I am not a deadbeat.

I am a supervisor where I work. I work full time. But like I said something's happen in life that is out of your control and sets u back a little. But I kept my head up.

This situation with my car will pass just like other situations. I didn't write this about lobel for sympathy or to be called names and yes their are alot of deadbeats out there but I am NOT one of them. I wrote what happened to me for people to be ware. Have any of you went on different websites and seen all the negative reviews?

And to let some of you know..... they are NOT BBB accredited or at consumer affairs.

Updated by user May 31, 2016

Don't trust them

Original review May 30, 2016
Never never never get a car loan through them. They are so sweet over the phone understanding if u are having a tough time makes payment arrangements with u then come and repo your car after arrangement is made.
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Pros:
  • Never had a good experirnce communicating lobel customer service
Cons:
  • Are crooks
Reason of review:
Problems with payment
3 comments
Guest

Never again will I use this sorry piece of *** company!!! Everyone beware.

DO NOT USE THEM they are rude on the phone and they do bother you when you are current on your payments. And they are crooks I was owed a refund from my insurance company that overpaid to them because they submitted the wrong payoff amount. But they kept it and said there is no refund.

Crooks!

Guest

Same old story. You were placed with them because of your previous reputation of being late with other creditors.

Here you are now and and surprise, surprise, you're late with them too. Oh, they are so, so terrible!

Poor baby. Do what you promised to do...make your payments on time instead of being a typical whining and wailing serial deadbeat.

Guest
reply icon Replying to comment of Guest-1168272

Hello Anonymous!

You work for Lobel. I can tell by the wording, and how you’re mocking this person.

Don’t be surprise that your luck is going to run out.

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Anonymous
map-marker Vista, California

Lobel Financial Auto Loan Review

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A little behind on car payment. Repo came. We called to give whatever money they wanted to stop the repo. They took the car anyway. Now what was 150 has turned into 600...im pissed. They are crooks.......never never again!!!! I may just let it go.
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Reason of review:
Problems with payment
Laneisha Mvj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mountain View, California

Short Review on May&nbs-04:00;20,&nbs-04:00;2016

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Was on hold basically from 9am -3:50pm and then i could not make a payment because they closed at 4pm
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Reason of review:
Poor customer service
Anonymous
map-marker Skiatook, Oklahoma

Lobel Financial Auto Loan Review

Well we just paid off our Car after 3 years of *** with this company. From their lies with insurance verification and payments not recieved. We still paid off the car. Our attorney is on it now. We will have redemption.
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Reason of review:
Problems with payment
Anonymous
map-marker La Habra, California

Lobel Financial Auto Loan Review from La Habra, California

Never again will I or anyone I know do business with Lobel Financial. Their attorney has the same name and our in the business off suing families for as much as they can get.

They have no intentions of resolving or negotiating. They are out gor blood! My vehicle was repoed after being late one payment. I gave them the keys and they sold the vehicle.

After selling the vehicle the principal balance due was $500. They added their admin fees exceeding $1100. I tried to agree to pay the $500 and they wony have it. So 3-4 years later they are garnishing our wages for $2300.

Try to ask for documents and settle for a lower amount they dont answer , they don't care. How can they do this?

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Reason of review:
Problems with payment
3 comments
Guest

You defaulted on the loan, they did a repo and now they are suing you. Guess what, it was YOU who caused all this by YOU not paying YOUR bills.

No valid complaint here. Just another sorry, wailing serial deadbeat!

Guest
reply icon Replying to comment of Guest-1184784

Anonymous probably works for lobel and is on the payroll, probably an illegal alien like the people at lobel.

Guest
reply icon Replying to comment of Guest-1187236

Agree with you. He/ she might work with the company . Justice will be serve soon .

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Anonymous
map-marker Omaha, Nebraska

Lobel Financial Customer Care Review

horrible customer service. they call even if you don't need to make a payment and are on time with your pays. they hang up if you ask who your are speaking with and will not transfer call to a supervisor. i filed a complaint with the FTC, BBB, and California States Attorney General.They have called at least 10 times today alone 6/24/16 and not once left a message. I actually answered and they hung up the phone. Not a good business to be in if your not customer service friendly. I have had to block their number from calling my phone, the phone of loved ones as well!
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Reason of review:
Poor customer service
1 comment
Guest

Don't come here to spread your lies. They are calling you and your references because you aren't making your payments. Sickening...the lies and wailing of another sorry serial deadbeat!

Anonymous
map-marker Wichita Falls, Texas

Lobel Financial Auto Loan Review from Wichita Falls, Texas

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I was denied an auto loan from them. Then afterwards got a call saying the vehicle was my obligation to pay.

I dont have the vehicle, havent had possession of the vehicle. Its still for sale at the dealership. They reported that it was an involuntary repossession less than a month after they claim the loan was approved. I have a letter from when they denied the loan.

Why would they repo a vehicle that never even had a payment due?

I think they made a big mistake and want me to pay for it instead of fixing it. Ive been told the money "funded" to the dealership was returned to Lobel and the contract was voided, but my credit report says otherwise.

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Pros:
  • Never had a good experirnce communicating lobel customer service
Cons:
  • You get a diferent answer to the same question every time
  • I was hung up on multiple times
  • Do not honor their word
Reason of review:
Order processing issue
Anonymous
map-marker Rialto, California

Lobel Financial Auto Loan Review from Rialto, California

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Lobel in my opinion at the tim of my car loan was fantastic, the staff members were great; howevet, that has now changed. As a customer, I NEVER missed a payment NEVER late until my last payoff due to my having to pay $300 for Eloquis meds following a stroke.

I called to inform the company that my last payment would be posponed (I am on fixed income) until now, April. Lobel refuses to adjust the intrest on my payoff in the amount of $34. The amount of $34 for me finacially means cutting back on heart medication, and the managers claimed although my account was impecable, they wiuld not make any adjustment.

The Lobel brothers should be ashamed for treating excellent customer badly. The last manager G in Anahiem today was RUDE for no reason and far from helpful.

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Reason of review:
Poor customer service