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1.5 Based on 35 reviews
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  • Customers like
    • Never had a good experirnce communicating lobel customer service 3
    • How easily they give out loans 1
    • Loans 1
  • Customers don't like
    • Very rude 6
    • Are crooks 5
    • Keep you hold for a long time 4

LOL same exact experience regarding call center and insurance. Lady i called back into was rude af. like how you gonna start a conversation saying "you owe more money". What kind of *** is that? like for real. I work for a call center you you get held accountable if you are rude like that. obviously that don't care Bought the car in june its now sept. 3 months and you just now tell me you never had my insurance? Whats more messed up is that I go... Read more

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They are crooks And do anything to get money the people that answer the phone are rude no customer service and should all be fired I have recorded the conversation Read more

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I have had many of the same problems alot of you have had.Them bugging about insurance,trying to repo my vehicle,strangers lurking around my house,rude employees lots of harassment.Im ready to put harassment suit on them.

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Single mom with everyday struggles. I just spoke with a Rep yesterday letting them know I would be in today to make a payment. He says okay I'll note it here on your account . My roommate comes home at 5am this morning and asks me where is my car? Bastards picked it up in the middle of the night. Not to mention I've had insurance since the beginning but they added $100 a month to my payments when all along the had my info. They are just... Read more

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Hi' My namevis Charles Jones and I was one 12 days behind and they repoed my car. Then they send a letter saying I owe $1,200. This is crazy they are crooks.

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I just got a letter saying i dont have insurance which i do been having this problem all the time

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Very rude Their customer service is bad the agents talk very rude not willing to help Read more

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I recently had an issue with my car loan and was receiving wrong information for about a month. Maggie from the Ontario office stepped in and fixed the situation. She was so pleasant and professional. I appreciate you Maggie!!! Thank you!! Read more

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If you are one day late on payment they call you at least 100 times a day they report you to the credit bureau if you are one day late they don't give you the ten-day grace period. Their customer service is lousy they think they are better than anyone else very rude. I will never ever refer no one to them they are very in human. Call your job all daylong and your cell phone all day and at night up to 8:00 pm even on Sunday they call from sun up... Read more

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Well we just paid off our Car after 3 years of *** with this company. From their lies with insurance verification and payments not recieved. We still paid off the car. Our attorney is on it now. We will have redemption.

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